Privacy Policy

Last updated: August 12, 2025

1. Introduction

Welcome to LuciDream ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI avatar chat application and related services.

2. Information We Collect

2.1 Personal Information

  • Email address and authentication credentials
  • Display name and profile information
  • Cryptocurrency payment information (processed securely through Coinbase Commerce)

2.2 Usage Data

  • Chat messages and conversation history with AI avatars
  • Voice recordings (processed for speech-to-text conversion, do not store)
  • Affection system data and character relationship progress
  • Custom character creations and preferences
  • Premium content access patterns and preferences
  • Application usage analytics and performance metrics

2.3 Technical Information

  • Device information and browser type
  • IP address and general location data
  • Session data and access logs

3. How We Use Your Information

  • Provide and maintain our AI avatar chat services
  • Process conversations through OpenAI's GPT models
  • Convert speech to text using OpenAI Whisper
  • Generate voice responses using ElevenLabs text-to-speech
  • Track relationship progression with AI characters
  • Process cryptocurrency payments through Coinbase Commerce
  • Verify payment completion through blockchain webhooks
  • Improve our services and user experience
  • Send important service updates and notifications
  • Provide customer support

4. Third-Party Services

We integrate with the following third-party services:

  • OpenAI: AI chat responses and speech-to-text processing
  • ElevenLabs: Text-to-speech voice generation
  • Supabase: Database and authentication services
  • Coinbase Commerce: Cryptocurrency payment processing and transaction verification
  • Vercel: Hosting and content delivery

Each service has its own privacy policy governing their use of your data. We encourage you to review their respective privacy policies.

5. Data Storage and Security

  • Your data is stored securely using industry-standard encryption
  • We implement appropriate technical and organizational security measures
  • Voice recordings are processed in real-time and not permanently stored
  • Cryptocurrency payment processing is handled securely through Coinbase Commerce with blockchain-level security
  • We do not store sensitive payment information; all cryptocurrency transactions are processed externally
  • Transaction verification is done through secure webhook signatures and cryptographic validation
  • We regularly update our security practices and conduct audits

6. Data Retention

  • Account information: Retained while your account is active
  • Chat history: Stored to maintain character relationship continuity
  • Usage analytics: Aggregated data retained for service improvement
  • Voice data: Processed in real-time and immediately discarded
  • Custom characters: Retained while your account is active
  • Transaction records: Cryptocurrency payment history retained for accounting and support purposes
  • Credit balance: Maintained in real-time for service functionality

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data
  • Withdraw consent for data processing
  • Object to certain types of data processing

8. Children's Privacy

LuciDream is suitable for users 14 years and older with parental consent for minors. We take special care to protect children's privacy. If we become aware that we have collected personal information from a child under 14 without parental consent, we will delete such information promptly.

9. International Users

LuciDream operates globally and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Business Information

  • Service Name: LuciDream
  • Business Registration Number: 476-15-02892
  • Customer Support: Discord server

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Discord: Official Discord server